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Frequently asked questions

Answers about collections, the site, and how things work. 5 questions below.

There are 5 rarity levels on The Collector App:

Unavailable:

This means we know the item exists, but we have never seen a collector, or anyone else, with it. This is generally used for prototypes, early samples, or items that have not yet been confirmed in the collecting community.

As soon as one collector has it, the rarity level will be changed to Ultra Rare.

Items with the Unavailable status require evidence to be submitted when a user adds them to their collection.

Ultra Rare:

This means fewer than 11 are known to be in collections within the collector community. We know people have them, but they are so rare that they almost never appear.

Items with the Ultra Rare status require evidence to be submitted when a user adds them to their collection.

Rare:

This means the product is known to be in collections, but is now discontinued, or was a country based LTO, Limited Time Offering. While a lot of people may have them, they are no longer available through normal retail channels.

Uncommon:

This is used when a product is still available through retail channels, but only in fewer than 5 countries or locations worldwide.

Common:

This is used when a product is readily available and can be found in more than 5 countries worldwide.

A moderator is someone who is trusted to make changes to all aspects of one or more collections. Generally the moderator will have a deep knowledge of the product itself and will know the community fairly well too.

We check for new products every single day however sometimes there are just none and it can lead to months without updates to collections.

Sometimes we miss some older stuff or even newer stuff so we give every user the ability from within their collection pages to request a new product and help contribute to the collection directly.

Barcodes and SKU's are exceptionally hard to come by, we are unable to gather this data in traditional ways which means we rely on our users to scan products and where the product barcodes doesn't exist we ask that you add it to help the community. Don't worry though, we also give you points for this :)

No, the collections here are for collectors only and we have no affiliation with any brand or product listed on this site.